Vitalic Ltd, a company registered in England and Wales, operates the Vitalic subscription community platform ("Vitalic", "we", "us", "our"). By accessing our services or purchasing a subscription, you acknowledge that you have read, understood, and accepted these Terms of Service.

Definitions. "User" or "you" means any individual who accesses our services or holds a subscription. "Subscription" means recurring paid access to the Vitalic member community and associated digital content. "Member Content" means guides, UI configurations, coaching resources, discussions, and other materials made available to subscribers.

Service Description. Vitalic provides subscription access to a private online community and original digital content for World of Warcraft players. Vitalic does not provide financial services, investment advice, account-sharing services, or official Blizzard Entertainment products or services.

Accounts and Access. Creating or maintaining a subscription may require a valid email address and communication via Discord. You are responsible for maintaining the confidentiality of any credentials or access links provided to you and for all activity conducted under your subscription. We reserve the right to suspend or terminate access in the event of fraudulent use, abuse, or breach of these Terms.

Subscriptions and Payment. Subscriptions are billed on a recurring basis as agreed at the time of purchase. Payments are processed through PCI-DSS-compliant payment providers. We do not store full payment card details on our servers. By subscribing, you authorise recurring charges until you cancel in accordance with these Terms.

Delivery of Access. Upon confirmation of payment, subscriber access to the private community and Member Content is provided as described at the time of purchase. Access methods and instructions may be communicated via Discord or email.

Cancellation. You may cancel your subscription at any time by contacting sales@vitalic.site. Cancellation stops future billing. Access generally continues until the end of the current paid billing period unless otherwise stated.

Refunds. Because access to digital community content is provided immediately upon subscription, refunds are generally not available once access has been granted. Refund requests may be considered on a case-by-case basis within 7 business days of purchase if member access was not used or if there was a delivery error. Contact sales@vitalic.site with details.

Intellectual Property. All Member Content, branding, and materials provided through Vitalic remain the property of Vitalic or its licensors. Your subscription grants a personal, non-exclusive, non-transferable licence to access Member Content for your own use during an active subscription. You may not reproduce, distribute, sell, sublicense, or publicly share Member Content outside the community without our prior written consent.

Acceptable Use. You agree not to misuse the community, harass other members, share member-only content publicly, or use Vitalic for any unlawful purpose. We may remove access without refund for serious or repeated breaches.

Disclaimers. Services and Member Content are provided "as is" and "as available". We do not guarantee uninterrupted access or that content will meet every individual player's needs. To the fullest extent permitted by law, we disclaim warranties whether express or implied.

Limitation of Liability. To the fullest extent permitted by applicable law, Vitalic shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the services. Our total liability for any claim relating to these Terms or your subscription shall not exceed the amount you paid for the relevant subscription period giving rise to the claim.

Termination. We may suspend or terminate your access at any time for breach of these Terms or conduct we consider harmful to the community. You may stop using the services by cancelling your subscription.

Consumer Rights. Nothing in these Terms affects your statutory rights as a consumer under applicable UK law, including the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 where they apply to digital content.

Governing Law. These Terms are governed by the laws of England and Wales. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact. For questions about these Terms, contact sales@vitalic.site.

This Privacy Policy explains how Vitalic Ltd, a company registered in England and Wales ("Vitalic", "we", "us", "our") collects, uses, and protects personal information when you use our website and subscription community.

Information We Collect. We collect only information necessary to operate the subscription service, such as your email address, Discord username, billing-related identifiers, and communications you send to us for support or subscription management.

How We Use Information. We use personal information to provide and manage subscriptions, grant community access, process payments, respond to support requests, prevent fraud, and comply with legal obligations.

Payment Data. Payment card and transaction data are handled by PCI-DSS-compliant payment processors. We do not store full payment card details on our servers.

Legal Basis. Where applicable under UK GDPR, we process personal data based on contractual necessity, legitimate interests in operating the service, and compliance with legal obligations.

Data Security. We use appropriate technical and organisational measures, including encryption in transit (SSL/TLS), to protect personal information.

Data Retention. We retain personal information only for as long as necessary to provide the service, meet legal obligations, and resolve disputes.

Sharing. We do not sell personal information. We may share data with service providers such as payment processors and hosting providers who assist in operating the service, subject to appropriate safeguards.

Your Rights. Under UK GDPR and the Data Protection Act 2018, you may have rights to access, rectify, erase, restrict, or object to certain processing of your personal data, and to data portability where applicable. You may also lodge a complaint with the Information Commissioner's Office (ICO).

International Transfers. If personal data is transferred outside the UK, we will ensure appropriate safeguards are in place as required by applicable data protection law.

Changes. We may update this Privacy Policy from time to time. Material changes will be reflected on this page.

Contact. For privacy enquiries, contact sales@vitalic.site.